Registry Detail
Details
ID:
1192
Type:
Proposal
Last updated:
19 April 2001
Classification:
CPC Version 1.0, 8593 - Telephone answering services
CPC Version 1.1, 85931 - Telephone call centre services
CPC Version 1.1, 85939 - Other telephone-based support services
CPC Version 1.1, 85931 - Telephone call centre services
CPC Version 1.1, 85939 - Other telephone-based support services
Title
Comment on CPC V.1.1 8593/85931/85939
Request
Proposal for creating a new subclass for telephone call centres. These should not be included in telephone based support services, 85990.
Discussion
Decision
Change CPC V.1.0 code 8593 to read:
8593 Telephone based support services
Create a new subclass 85931 to read as follows:
85931 Telephone call centre services
This subclass includes:
- taking orders for clients by telephone
- soliciting contribution or providing information for clients by
telephone
- telemarketing
Create a new subclass 85939 to read as follows:
85939 Other telephone based support services
This subclass includes:
- telephone answering services
- telephone wake-up services